Quality Assurance Manager

Are you an expert in food safety and quality management, with a keen eye for detail and a passion for a strong food safety culture? Then the role of Quality Assurance Manager at Collins Foods Europe is your next step. In this key position, you are responsible for the entire Quality Assurance & Food Safety Management System for all KFC restaurants in the Netherlands (97 locations, including non-Collins Foods restaurants). You work closely with Operations, Supply Chain, KFC Europe, and external stakeholders to ensure and continuously improve our high-quality standards.

What will you do?

You ensure full compliance with Dutch and European laws and regulations, such as NVWA guidelines, HACCP, and EU regulations. You implement and improve KFC's global quality and food safety standards.

Additionally:

• You manage, plan, and conduct internal and external audits, including restaurant inspections, distribution audits, and third-party audits, and act as the primary contact for regulatory authorities such as the NVWA.

• You lead root cause analyses and develop corrective actions in incidents related to food safety or quality.

• You work closely with Operations and our franchisees to ensure a strong food safety culture and provide advice on restaurant design and renovations related to food safety.

• You develop and deliver QA training for colleagues and provide advice on new products, shelf life, and nutritional information.

• You support KFC Europe in supplier management, quality monitoring, and improvement programs, and monitor product quality and traceability within the supply chain.

• You identify risks, monitor pest control programs, investigate complaints and incidents, and use data and trends to drive continuous improvement initiatives.

What do you bring?

• A relevant bachelor's degree such as Food Science, Microbiology, or Quality Management.

• Minimum of 5 years of experience in QA or food safety, preferably in QSR, FMCG, or food. Experience with HACCP and other food safety systems.

• Excellent command of the Dutch and English languages

• Strong analytical and problem-solving skills and experience with audits.

• Excellent communication and stakeholder management abilities.

• High level of integrity and responsibility.

• Practical, accurate, and focused on continuous improvement and visibility in operations.

What will you get from us?

We ask a lot, but also give a lot in return:

• A key role within a dynamic and growing team.

• The opportunity to make an impact on the experience of millions of guests.

• Working in an international environment with plenty of room for initiative.

• A competitive salary and good secondary benefits.

• 25 vacation days + 2 extra (designated by Collins) days off.

• Bonus scheme and stock allocation for permanent positions.

• Solid pension scheme (significant employer contribution).

• Hybrid working and focus on a healthy work-life balance.

• Room for development through education and training.

• A pleasant working atmosphere with many social events and team outings and delicious chicken!

Who are we?

We are Collins Foods - the largest franchisee of KFC in the Netherlands with 63 restaurants and ambitious growth plans. Our European headquarters is located in the heart of Amsterdam and is home to about 85 colleagues in roles such as HR, Finance, Operations, Construction, and IT. Globally, we are part of Collins Foods Limited, a publicly listed Australian company with over 270 KFC restaurants in Australia, Germany, and the Netherlands. Our people truly come first. Because we believe: if you take good care of your people, they will take good care of your guests.

Ready to connect?

Are you that food safety expert with a keen eye for detail? Apply now and become our new Quality Assurance Manager.

Questions?
Contact Sanne Gehner (Talent Acquisition Specialist) at +31 6 10906491 or via sgehner@collinsfoods.eu.